Even start-ups need someone available to assist potential and current customers with problems and requests for information.
Unfortunately, unless you’re using an inexpensive, full-service option like Rhino Support, the cost of maintaining a customer support staff can be quite high. Here are a few tips to help you minimize your customer service costs:
Use Social Media
Provide a Self-Service Path
Add Live Chat
Cost management is an important consideration for any business professional. Apply these tips, and it is very likely that you can reduce customer service costs. Whether you are an early stage startup or a well-established corporation, finding ways to minimize expenses is always a good thing.
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